Terms and Conditions

Effective Date: August 11, 2026

1. Our Service

TechniicianToGo connects people who need help with their computers, tablets, and phones to local, independent technicians. We provide the platform that lets customers post a request and technicians claim and complete that request. Visiting a technician's work site and any device repair is performed by independent technicians, not by us.

2. Paid Service

Using our service to request help is a paid service. Technicians charge for their time at a rate of $25.00 per hour, billed in 30-minute increments. Payment is collected securely through Stripe after the work is completed. By posting a request you agree that you are responsible for paying the technician for the work performed on your request.

3. Accounts & Conduct

You are responsible for keeping your account secure and for the accuracy of the information you provide. You agree not to misuse the platform, post false or misleading requests, or use the site for any unlawful purpose.

4. Our Role

We act as a platform only. We do not employ the technicians, do not perform the repairs, and are not responsible for the quality, safety, or outcome of any repair. You and the technician are responsible for agreeing on the work to be done. We may review and moderate requests and technician applications to keep the community safe, but we do not guarantee the accuracy or skill of any technician.

5. Limitation of Liability

To the fullest extent permitted by law, TechniicianToGo and its operators are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the service or from any repair performed by an independent technician.

6. Changes

We may update these terms from time to time. Continued use of the service after changes means you accept the updated terms.